We've got a DSO which contains service order transaction records. For each record, there is a field for reaction time. Now the customer wants us to get the average reaction time per the user input of a year value. For example, if user input a year 2011, then the average reaction time for year 2011 = the summatin of the reacion time of all the service order records in year 2011 / the total number of all service order records in year 2011.
The denominator: the total number of all service order records in year 2011 is easy to get by Calculated KF which uses Formula Variable with Replacement Path of the service order doc number, our question is how to get the numerator: the summatin of the reacion time of all the service order records in year by user input?
We will give rewards points for valuable answers!
Thanks!
Kevin