Hi,
We have a requirement of routing inbound emails sent by customers to SAP system.The Mailbox is a hosted one on Office365.Microsoft states that Virtual SMTP routing done for on premise Office exchange would not work in this case.Only Solution which they state is downloading of emails by SAP using POP3 server.
We are facing challenge as SAP has stated it supports only smtp integration and it is business critical for us to route emails to SAP and attach them to customer interaction using ERMS.
Please suggest a solution which may work in this case.
Regards,
Pratyasha Shishodia