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GRC %PROVISIONING% variable - Issue

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Hi All,

 

 

I have configured my MSMP workflows and all of them are working fine.

 

 

For my New/Change Account workflows have 3 stages.

 

 

I didn't maintain any global notification settings, instead in my 3rd stage i have maintained an Email Template for APPROVED notification with %PROVISIONING% variable.

 

 

Provisioning is happening correctly, but email which is being sent to the user doesn't contain any information about provisioning and shows message "NO PROVISIONING LOGS AVAILABLE"

 

 

Then i have added END_OF_REQUEST event in global notification settings and  this is sending email with all details properly to the user.

 

 

Does that mean provisioning notification variable should be used only with END_OF_REQUEST event in global notification settings and not at any stage level?

 

 

Experts please advise.

 

 

Regards,

Sai.


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