Hi,
In Our Business Process: When call comes to Contact center, the agent can create a new customer (Person and Organization) in through ICWeb client.
We configurated our account identification profile assigning z grouping to z default role in the account creation and Role BUP001 for creation of contact person.
When we create a organization in IC WebClient is created correctly but when you want to create a Person, the systems shows a dump
"Source type \CLASS=CL_CRM_BOL_ENTITY is not compatible, for the purposes of assignment, with target type \CLASS=CL_BSP_WD_VALUE_NODE"
Doing this also i am not able to create new customer person.
Does anybody know about how can i resolve this problem?
Regards
Laura